Frequently asked questions
When will my order be completed?
For Floral arrangements items are completed on the date they are to be delivered. Same day orders are available as long as the order is received before 10:00am.
For Paper Flowers items , alllow up to one week depending on size and quantity. Estimated completion date will be included in quote.
For Prom accessories allow three days to a week after payment is received.
For Wreaths allow one week for completion after payment is received.
For Greek Paddles allow seven - ten days for completion after payment is received.
For Welcome Signs allow one week for completion after payment is received
For All other products, including events, completion times may vary. Completion times are included in the quote
Please note: For pre-orders items are completed by requested date.
Once your item is completed you will receive a tracking number if it is being mailed , or a message confirming delivery time and date if a local deliver.
Do you duplicate past products or arrangements?
We are overjoyed that you have found a product or arrangement that you love, however we do not duplicate past products or arrangements. We pride ourselves on making truly unique pieces but we can create a similar arrangement or product for you that is custom to you.
Can I change my order once it has been placed?
Same day floral arrangements cannot be changed or canceled after they have been ordered.
There is a 24 hour grace period for wreaths, greek paddles, welcome signs, and custom items where you can make small changes to your order that is in progress.
For events and special occassions the grace period will be included in your quote.
Can I include personal items in my arrangement or commissioned project?
Yes! Please mention this during your consultation. The item must be delivered to us within 24 hours so that it can be incorporated into your item, unless ortherwise specified.